UI_a032_CellModemRecoveryResets
Description
The modem resets due to cell internet checks not passing. The modem runs internet checks every 600 seconds, and a modem reset occurs if the internet connectivity remains unavailable for 3,600 seconds, which may lead to a loss of cellular connectivity.
Condition
The modem does not pass the internet check and resets if internet connectivity is unavailable for 3,600 seconds.
Clear Condition
The modem passes the internet check and does not reset.
Potential Impact
There may a loss of cellular connectivity.
Customer Facing Message 1
Not Available
Customer Facing Message 2
Not Available
Audiences
service
Models
Cybertruck;Model 3 2017-2023;Model 3 2024+;Model S 2021+;Model X 2021+;Model Y;Model Y 2025+;Semitruck