UI family
UI_a011_IncorrectMap
Navigation unavailable - Service is required
What does the UI_a011_IncorrectMap alert mean?
Version file present therefore some maps exist, but not inside the expected region code directory
What you'll see in your Tesla
- Navigation unavailable - Service is required
- Incorrect navigation data is installed
What triggers it
Version file present therefore some maps exist, but not inside the expected region code directory.
When it clears
Expected region code directory exists. Note that this alert not shown in Factory for Korean cars or if map region or country code is Korea.
Potential impact
Incorrect maps are loaded, navigation unavailable.
Affected models
Cybertruck
Model 3 2017-2023
Model 3 2024+
Model S 2021+
Model X 2021+
Model Y
Model Y 2025+
Track your Tesla's alerts automatically
Alerts like this reach MyTeslaMate through your car's Tesla telemetry API. MyTeslaMate logs every alert your Tesla reports and turns it into readable history and real-time notifications — hosted TeslaMate with no server to run.