Alert Details

UI_a008_TouchScreenError

Description

Touchscreen driver error detected.

Condition

One of the following touchscreen errors was detected: ERROR_UNRECOGNIZED_PACKET, ERROR_BAD_CONNECTION, ERROR_NOT_OPENED, ERROR_NOT_MULTITOUCH, ERROR_SIGACQ, ERROR_CFGOBJ, ERROR_NOT_CLOSED, ERROR_READ, ERROR_BAD_DEVICE.

Clear Condition

Touchscreen returned to normal operation: NO_ERROR.

Potential Impact

Touchscreen is unresponsive or has limited functionality.

Customer Facing Message 1

Touchscreen unresponsive

Customer Facing Message 2

Press and hold scroll wheels to restart

Audiences

customer;service

Models

Cybertruck;Model 3 2017-2023;Model 3 2024+;Model S 2021+;Model X 2021+;Model Y;Model Y 2025+;Semitruck