MyTeslaMate
UI family

UI_a008_TouchScreenError

Touchscreen unresponsive

What does the UI_a008_TouchScreenError alert mean?

Touchscreen driver error detected.

What you'll see in your Tesla

  • Touchscreen unresponsive
  • Press and hold scroll wheels to restart

What triggers it

One of the following touchscreen errors was detected: ERROR_UNRECOGNIZED_PACKET, ERROR_BAD_CONNECTION, ERROR_NOT_OPENED, ERROR_NOT_MULTITOUCH, ERROR_SIGACQ, ERROR_CFGOBJ, ERROR_NOT_CLOSED, ERROR_READ, ERROR_BAD_DEVICE.

When it clears

Touchscreen returned to normal operation: NO_ERROR.

Potential impact

Touchscreen is unresponsive or has limited functionality.

Affected models

Cybertruck Model 3 2017-2023 Model 3 2024+ Model S 2021+ Model X 2021+ Model Y Model Y 2025+ Semitruck

Track your Tesla's alerts automatically

Alerts like this reach MyTeslaMate through your car's Tesla telemetry API. MyTeslaMate logs every alert your Tesla reports and turns it into readable history and real-time notifications — hosted TeslaMate with no server to run.