UI family
UI_a007_SoftPackConfigMismatch
Not Available
What does the UI_a007_SoftPackConfigMismatch alert mean?
High Voltage battery software configuration does not match the vehicle configuration.
What you'll see in your Tesla
- Not Available
What triggers it
HV Battery soft park configuration does not match the expected value for this vehicle.
When it clears
Service to update the soft pack configuration or vehicle configuration for paid upgrades.
Potential impact
Range lower than expected.
Affected models
Cybertruck
Model 3 2017-2023
Model 3 2024+
Model S 2021+
Model X 2021+
Model Y
Model Y 2025+
Semitruck
Track your Tesla's alerts automatically
Alerts like this reach MyTeslaMate through your car's Tesla telemetry API. MyTeslaMate logs every alert your Tesla reports and turns it into readable history and real-time notifications — hosted TeslaMate with no server to run.