Alert Details

UI_a007_SoftPackConfigMismatch

Description

High Voltage battery software configuration does not match the vehicle configuration.

Condition

HV Battery soft park configuration does not match the expected value for this vehicle.

Clear Condition

Service to update the soft pack configuration or vehicle configuration for paid upgrades.

Potential Impact

Range lower than expected.

Customer Facing Message 1

Not Available

Customer Facing Message 2

Not Available

Audiences

service-fix

Models

Cybertruck;Model 3 2017-2023;Model 3 2024+;Model S 2021+;Model X 2021+;Model Y;Model Y 2025+;Semitruck