Alert Details

PLCRLY_a074_failedToEstV2gComm

Description

The vehicle is unable to communicate with the electric vehicle supply equipment (EVSE).

Condition

The vehicle is unable to communicate with the EVSE. The PLCRLY ECU is unable to communicate with the EVSE.

Clear Condition

Communication between the vehicle and the EVSE is established, or the charge cable is removed from the charge port. The PLCRLY ECU is able to communicate with the EVSE or the charge cable is removed from the charge port.

Potential Impact

Combined charging system (CCS) DC charging may not start. DC fast charging may be unavailable at Combined Charging System (CCS) charge stations.

Customer Facing Message 1

Charging equipment communication error

Customer Facing Message 2

Unplug via Mobile App or Touchscreen and retry

Audiences

customer;service

Models

Model S 2012-2020;Model X 2015-2020