Alert Details

PCS_a090_expectedAcVoltageSourceMissing

Description

PCS detects one or more power converter expected AC voltage sources are missing, possibly due to bad utility wiring or vehicle HV harness connection.

Condition

Charger detects that one or more expected AC voltage sources is missing, possibly due to bad external wiring

Clear Condition

Charger state machine retries or charge cable is cycled

Potential Impact

Reduced AC charge rate or inability to AC charge

Customer Facing Message 1

Charging slowed - Some AC phases not powered

Customer Facing Message 2

Check power source and charging equipment

Audiences

customer;service

Models

Model 3 2017-2023;Model 3 2024+;Model S 2021+;Model X 2021+;Model Y;Model Y 2025+