Alert Details

PCS_a053_chgInputVDropHigh

Description

The onboard charger detects a large voltage drop over time compared to initial voltage when charging commenced. AC charge rate is reduced. This alert is frequently associated with the condition of wiring or electrical power grids external to the vehicle.

Condition

The onboard charger detects greater than 12% input voltage drop compared to initial voltage when charging commenced.

Clear Condition

The onboard charger detects that input voltage is again within 12% of initial voltage when charging commenced.

Potential Impact

Reduced AC charge rate.

Customer Facing Message 1

Charge rate reduced - Unexpected voltage drop

Customer Facing Message 2

Remove extension cords / Have wiring inspected

Audiences

customer;service

Models

Model 3 2017-2023;Model 3 2024+;Model S 2021+;Model X 2021+;Model Y;Model Y 2025+