Alert Details

PCS_a032_excessiveGridTransientsDetected

Description

The Power Conversion System (PCS) electronic control unit (ECU) detects excessive transients on the electrical grid, causing AC charging to be limited or unavailable.

Condition

The PCS ECU detects excessive transients on the electrical grid, causing one or more charger phases to enter an error state.

Clear Condition

The PCS ECU no longer detects excessive transients on the electrical grid.

Potential Impact

The rate of AC charging may be reduced, or AC charging may be unavailable.

Customer Facing Message 1

Poor electric grid power quality detected

Customer Facing Message 2

Try different charging station or location

Audiences

customer;service

Models

Model 3 2017-2023;Model 3 2024+;Model S 2021+;Model X 2021+;Model Y;Model Y 2025+