Alert Details

PCS_a016_chgAllPhasesFaulted

Description

All charger phases are faulted, not able to deliver power to the battery pack.

Condition

All charger phases are faulted and retries are exhausted

Clear Condition

Charge cable is removed or inserted or battery management system issues clear fault request

Potential Impact

Inability to AC charge

Customer Facing Message 1

Cannot charge - Poor grid power quality possible

Customer Facing Message 2

Retry / Try other charge location or Supercharging

Audiences

customer;service

Models

Model 3 2017-2023;Model 3 2024+;Model S 2021+;Model X 2021+;Model Y;Model Y 2025+