Alert Details

PCS2_a062_acVoltageNotPresent

Description

AC voltage is not present while the The Power Conversion System (PCS) is expecting AC voltage to be provided by the external charging equipment.

Condition

The PCS does not detect AC input voltage while being commanded to charge

Clear Condition

The PCS stops being commanded to AC charge

Potential Impact

AC charging functionality may be unavailable

Customer Facing Message 1

External charging equipment not providing power

Customer Facing Message 2

Check power source or try different equipment

Audiences

customer;service

Models

Cybertruck;Model 3 2017-2023;Model 3 2024+;Model Y;Model Y 2025+