Alert Details

MCU_w062_GPU_HANG

Description

The Media Control Unit (MCU) detects the Graphical Processing Unit (GPU) experiences a software error known as a GPU hang.

Condition

The GPU experiences a software error.

Clear Condition

The GPU software error is resolved.

Potential Impact

The center display may be blank, frozen, or have unintended artifacts on the User Interface (UI).

Customer Facing Message 1

Not Available

Customer Facing Message 2

Not Available

Audiences

service

Models

Model S 2012-2020;Model X 2015-2020