MCU family
MCU_w037_modemVMCrash
Not Available
What does the MCU_w037_modemVMCrash alert mean?
The software running on the modem has encountered an unexpected or unrecoverable error, which may lead to a loss of cellular connectivity.
What you'll see in your Tesla
- Not Available
What triggers it
The software running on the modem has encountered an unexpected or unrecoverable error.
When it clears
The software running on the modem resumes standard operation.
Potential impact
There is a loss of cellular connectivity.
Affected models
Model S 2012-2020
Model X 2015-2020
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Alerts like this reach MyTeslaMate through your car's Tesla telemetry API. MyTeslaMate logs every alert your Tesla reports and turns it into readable history and real-time notifications — hosted TeslaMate with no server to run.