MyTeslaMate
MCU family

MCU_u019_ServiceShellActiveConnection

Active service connection to vehicle

What does the MCU_u019_ServiceShellActiveConnection alert mean?

Active Service Connection.

What you'll see in your Tesla

  • Active service connection to vehicle
  • Service performing remote diagnostics

Affected models

Model S 2012-2020 Model X 2015-2020

Track your Tesla's alerts automatically

Alerts like this reach MyTeslaMate through your car's Tesla telemetry API. MyTeslaMate logs every alert your Tesla reports and turns it into readable history and real-time notifications — hosted TeslaMate with no server to run.