MyTeslaMate
GTW family

GTW_w410_unexpectedResetCause2

Not Available

What does the GTW_w410_unexpectedResetCause2 alert mean?

An unexpected vehicle gateway (GTW) reset occurred due to a reason that is not listed or defined in the gateway software.

What you'll see in your Tesla

  • Not Available

What triggers it

The gateway detects it reset unexpectedly due to a reason that is not defined in the gateway software. Alert log signal data should provide more information on the specific condition(s) detected.

When it clears

Gateway reboots, or the vehicle completes a sleep cycle.

Potential impact

Features that rely on gateway functionality may be unavailable or may not perform as designed. The gateway may also continue to reset unexpectedly.

Affected models

Model 3 2024+ Model Y 2025+

Track your Tesla's alerts automatically

Alerts like this reach MyTeslaMate through your car's Tesla telemetry API. MyTeslaMate logs every alert your Tesla reports and turns it into readable history and real-time notifications — hosted TeslaMate with no server to run.