Alert Details

GTW_w410_unexpectedResetCause2

Description

An unexpected vehicle gateway (GTW) reset occurred due to a reason that is not listed or defined in the gateway software.

Condition

The gateway detects it reset unexpectedly due to a reason that is not defined in the gateway software. Alert log signal data should provide more information on the specific condition(s) detected.

Clear Condition

Gateway reboots, or the vehicle completes a sleep cycle.

Potential Impact

Features that rely on gateway functionality may be unavailable or may not perform as designed. The gateway may also continue to reset unexpectedly.

Customer Facing Message 1

Not Available

Customer Facing Message 2

Not Available

Audiences

service

Models

Model 3 2024+;Model Y 2025+