MyTeslaMate
GTW family

GTW_w347_etherloopSwitchSlowDataRate

Vehicle may shut down unexpectedly

What does the GTW_w347_etherloopSwitchSlowDataRate alert mean?

The vehicle Gateway (GTW) detected that its Etherloop switch is not receiving data at the expected rate from other vehicle systems, including the drive system and steering system, starting with the Autopilot Processor Primary (APP) and the Etherloop Generalized Gateway Left (EGGLEFT) electronic control units (ECUs).

What you'll see in your Tesla

  • Vehicle may shut down unexpectedly
  • Service is required

What triggers it

The GTW detects that its Etherloop switch is not receiving data at the expected rate from APP and EGGLEFT.

When it clears

Etherloop switch is receiving data as expected.

Potential impact

Communication between the GTW and various electronic control units (ECUs) on the Etherloop bus, including drive system and steering system components / controllers, may be unavailable, starting with APP and EGGLEFT. Critical alerts and information from other vehicle systems may not be shown to the user.

Affected models

Cybertruck

Track your Tesla's alerts automatically

Alerts like this reach MyTeslaMate through your car's Tesla telemetry API. MyTeslaMate logs every alert your Tesla reports and turns it into readable history and real-time notifications — hosted TeslaMate with no server to run.