GTW_w288_EGGRIGHTversionMismatch
Description
The vehicle gateway (GTW) detects the right etherloop gateway (EGGRIGHT) electronic control unit (ECU) is running a firmware version that may not be compatible with the firmware installed on the rest of the vehicle.
Condition
The GTW detects the EGGRIGHT ECU running a different firmware version than expected.
Clear Condition
The GTW no longer detects the EGGRIGHT ECU running a different firmware version than expected.
Potential Impact
Vehicle is unable to drive, charge, or support the low voltage battery / electrical system until the firmware version mismatch is resolved, to make sure right vehicle controller functionality is not limited or unavailable due to firmware.
Customer Facing Message 1
Incompatible drive system software detected
Customer Facing Message 2
Schedule service - Unable to drive until updated
Audiences
customer;service-fix
Models
Cybertruck