Alert Details

GTW_w268_stoMIA

Description

The vehicle gateway (GTW) has not received an expected control information from the Steering Torque Overlay (STO) electronic control unit (ECU) via the controller area network (CAN) within the required time period, indicating the STO ECU may be unavailable and power steering may be limited or unavailable.

Condition

The GTW does not receive the control information CAN message from STO ECU at the expected frequency while the vehicle is in Drive.

Clear Condition

The GTW receives the control information CAN message from STO ECU as expected. Clears automatically when the vehicle exits Drive, and may be resolved completely (does not set again) when starting the next drive cycle.

Potential Impact

Power steering and Autopilot features depending on STO, including Autosteer, may be limited or unavailable.

Customer Facing Message 1

Steering assist reduced

Customer Facing Message 2

Steering may require increased effort

Audiences

customer;service-fix

Models

Cybertruck;Model 3 2017-2023;Model 3 2024+;Model S 2021+;Model X 2021+;Model Y;Model Y 2025+;Semitruck