Alert Details

GTW_w246_touchcoreHeartbeat

Description

Gateway (GTW) reports no heartbeat from the core responsible for touch (touchcore) for five seconds.

Condition

The GTW maincore does not receive a touchcore heartbeat for five seconds.

Clear Condition

The GTW maincore receives a heartbeat reception from the touchcore.

Potential Impact

Vehicle functions relying on the GTW touchcore may be unavailable.

Customer Facing Message 1

Not Available

Customer Facing Message 2

Not Available

Audiences

service

Models

Cybertruck;Model 3 2024+;Model S 2021+;Model X 2021+;Model Y 2025+