Alert Details

GTW_w245_apsNotDisabled

Description

SVI2 power management controller is not correctly initialized to disable auto phase shedding - might cause failure to boot Info-Ryzen (AMD) Media-Control Unit (MCU).

Condition

On Info-Ryzen (AMD) media control unit (MCU) boot or wake if registers are set incorrectly, enabling auto phase shedding

Clear Condition

GTW routine to update registers is remotely executed successfully

Potential Impact

Info-Ryzen (AMD) media control unit (MCU) power issues potentially causing failure to boot or wake, as well as black screen

Customer Facing Message 1

Not Available

Customer Facing Message 2

Not Available

Audiences

service

Models

Cybertruck;Model 3 2017-2023;Model 3 2024+;Model S 2021+;Model X 2021+;Model Y;Model Y 2025+;Semitruck