MyTeslaMate
GTW family

GTW_w194_HVPACK2versionMismatch

Incompatible drive system software detected

What does the GTW_w194_HVPACK2versionMismatch alert mean?

The vehicle gateway (GTW) detects the High Voltage Battery Pack 2 (HVPACK2) running a firmware version that may not be compatible with the firmware installed on the rest of the vehicle. May occur after an unsuccessful or incomplete vehicle firmware update, and may be resolved through a successful vehicle firmware update.

What you'll see in your Tesla

  • Incompatible drive system software detected
  • Schedule service - Unable to drive until updated

What triggers it

The GTW detects the HVPACK2 running a different firmware version than expected.

When it clears

The GTW no longer detects the HVPACK2 running a different firmware version than expected.

Potential impact

Vehicle is unable to drive or charge until the firmware version mismatch is resolved, to make sure high voltage battery functionality is not limited or unavailable due to firmware.

Affected models

Semitruck

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Alerts like this reach MyTeslaMate through your car's Tesla telemetry API. MyTeslaMate logs every alert your Tesla reports and turns it into readable history and real-time notifications — hosted TeslaMate with no server to run.