Alert Details

GTW_w194_HVPACK2versionMismatch

Description

The vehicle gateway (GTW) detects the High Voltage Battery Pack 2 (HVPACK2) electronic control unit (ECU) is running a firmware version that may not be compatible with the firmware installed on the rest of the vehicle.

Condition

The GTW detects the HVPACK2 running a different firmware version than expected.

Clear Condition

The GTW no longer detects the HVPACK2 running a different firmware version than expected.

Potential Impact

Vehicle is unable to drive or charge until the firmware version mismatch is resolved, to make sure high voltage battery functionality is not limited or unavailable due to firmware.

Customer Facing Message 1

Incompatible drive system software detected

Customer Facing Message 2

Schedule service - Unable to drive until updated

Audiences

customer;service-fix

Models

Semitruck