MyTeslaMate
GTW family

GTW_w187_chgph1PlatformMismatch

Unable to AC charge

What does the GTW_w187_chgph1PlatformMismatch alert mean?

GTW_w187_chgph1PlatformMismatch

What you'll see in your Tesla

  • Unable to AC charge
  • Try DC Fast Charging / Supercharging

Affected models

Model S 2012-2020 Model X 2015-2020

Track your Tesla's alerts automatically

Alerts like this reach MyTeslaMate through your car's Tesla telemetry API. MyTeslaMate logs every alert your Tesla reports and turns it into readable history and real-time notifications — hosted TeslaMate with no server to run.