Alert Details

GTW_w164_VCBATTversionMismatch

Description

The vehicle gateway (GTW) detects the vehicle battery controller (VCBATT) electronic control unit (ECU) is running a firmware version that may not be compatible with the firmware installed on the rest of the vehicle.

Condition

The GTW detects the VCBATT running a different firmware version than expected.

Clear Condition

The GTW no longer detects the VCBATT running a different firmware version than expected.

Potential Impact

Vehicle is unable to drive, charge, or support the low voltage battery / electrical system until the firmware version mismatch is resolved, to make sure low voltage battery / electrical system functionality is not limited or unavailable due to firmware.

Customer Facing Message 1

Incompatible drive system software detected

Customer Facing Message 2

Schedule service - Unable to drive until updated

Audiences

customer;service-fix

Models

Model S 2021+;Model X 2021+