MyTeslaMate
GTW family

GTW_w117_unexpectedDestructiveResetStatus

Not Available

What does the GTW_w117_unexpectedDestructiveResetStatus alert mean?

An unexpected vehicle gateway (GTW) reset occurred due to a reason not listed in the GTW software, which can occur after a loss of low voltage (LV) power, among other reasons.

What you'll see in your Tesla

  • Not Available

What triggers it

The GTW detects that an unexpected GTW reset occurred for a reason not defined in its software. Alert log signal data should provide more information.

When it clears

May clear after a GTW reboot or sleep cycle.

Potential impact

The GTW may continue to reset unexpectedly, making features depending on GTW functionality limited or unavailable.

Affected models

Cybertruck Model 3 2017-2023 Model 3 2024+ Model S 2021+ Model X 2021+ Model Y Model Y 2025+ Semitruck

Track your Tesla's alerts automatically

Alerts like this reach MyTeslaMate through your car's Tesla telemetry API. MyTeslaMate logs every alert your Tesla reports and turns it into readable history and real-time notifications — hosted TeslaMate with no server to run.