Alert Details

GTW_w109_failedToStartUpdater

Description

The vehicle gateway (GTW) unsuccessfully attempted to run the GTW Updater application during a vehicle software update. May indicate a software bug that requires investigation or a condition affecting GTW microSD card integrity.

Condition

The GTW unsuccessfully attempts to run the GTW Updater application during a vehicle software update.

Clear Condition

The GTW Updater application successfully launches as part of a vehicle software update.

Potential Impact

The vehicle software update will not complete successfully.

Customer Facing Message 1

Not Available

Customer Facing Message 2

Not Available

Audiences

service-fix

Models

Cybertruck;Model 3 2017-2023;Model 3 2024+;Model S 2021+;Model X 2021+;Model Y;Model Y 2025+;Semitruck