Alert Details

GTW_w062_bmpWatchdog

Description

The infotainment central processor (BMP) is being rebooted by the Gateway (GTW) after not responding to communication requests or failing to sleep.

Condition

There is no communication between the GTW and BMP.

Clear Condition

GTW reboots BMP in an attempt to re-establish communication between GTW and BMP.

Potential Impact

Infotainment features, including the touchscreen (UI) and connectivity, will be unavailable until BMP reboot is complete and communication is re-established.

Customer Facing Message 1

Not Available

Customer Facing Message 2

Not Available

Audiences

service

Models

Cybertruck;Model 3 2017-2023;Model 3 2024+;Model S 2021+;Model X 2021+;Model Y;Model Y 2025+;Semitruck