Alert Details

GTW_w040_SCCMversionMismatch

Description

The vehicle gateway (GTW) detects the Steering Column Control Module (SCCM) electronic control unit (ECU) is running a firmware version that may not be compatible with the firmware installed on the rest of the vehicle.

Condition

The GTW detects the SCCM running a different firmware version than expected.

Clear Condition

The GTW no longer detects the SCCM running a different firmware version than expected.

Potential Impact

Vehicle is unable to drive until the firmware version mismatch is resolved, to make sure steering column functionality is not limited or unavailable due to firmware.

Customer Facing Message 1

Incompatible drive system software detected

Customer Facing Message 2

Schedule service - Unable to drive until updated

Audiences

customer;service-fix

Models

Cybertruck;Model 3 2017-2023;Model 3 2024+;Model S 2021+;Model X 2021+;Model Y;Model Y 2025+;Semitruck