GTW_w036_PTCversionMismatch
Description
The vehicle gateway (GTW) detects the Positive Temperature Coefficient (PTC) heater electronic control unit (ECU) is running a firmware version that may not be compatible with the firmware installed on the rest of the vehicle.
Condition
The GTW detects the PTC heater ECU running a different firmware version than expected.
Clear Condition
The GTW no longer detects the PTC heater ECU running a different firmware version than expected.
Potential Impact
Thermal management system features depending on PTC heater functionality may be limited or unavailable.
Customer Facing Message 1
Not Available
Customer Facing Message 2
Not Available
Audiences
service-fix
Models
Model 3 2017-2023;Model 3 2024+;Model Y;Model Y 2025+