MyTeslaMate
GTW family

GTW_w026_GTWversionMismatch

Incompatible drive system software detected

What does the GTW_w026_GTWversionMismatch alert mean?

The vehicle gateway (GTW) detects it is running a firmware version that is not compatible with the firmware installed on the rest of the vehicle.

What you'll see in your Tesla

  • Incompatible drive system software detected
  • Schedule service - Unable to drive until updated

What triggers it

The GTW detects that it is running a different firmware version than expected, based on firmware installed on the rest of the vehicle.

When it clears

The GTW no longer detects that it is running a different firmware version than expected, based on firmware installed on the rest of the vehicle.

Potential impact

Vehicle is unable to drive until the firmware version mismatch is resolved, to make sure vehicle gateway functionality is not limited or unavailable due to firmware.

Affected models

Cybertruck Model 3 2017-2023 Model 3 2024+ Model S 2021+ Model X 2021+ Model Y Model Y 2025+

Track your Tesla's alerts automatically

Alerts like this reach MyTeslaMate through your car's Tesla telemetry API. MyTeslaMate logs every alert your Tesla reports and turns it into readable history and real-time notifications — hosted TeslaMate with no server to run.