GTW_w026_GTWversionMismatch
Description
The vehicle gateway (GTW) detects it is running a firmware version that is not compatible with the firmware installed on the rest of the vehicle.
Condition
The GTW detects that it is running a different firmware version than expected, based on firmware installed on the rest of the vehicle.
Clear Condition
The GTW no longer detects that it is running a different firmware version than expected, based on firmware installed on the rest of the vehicle.
Potential Impact
Vehicle is unable to drive until the firmware version mismatch is resolved, to make sure vehicle gateway functionality is not limited or unavailable due to firmware.
Customer Facing Message 1
Incompatible drive system software detected
Customer Facing Message 2
Schedule service - Unable to drive until updated
Audiences
customer;service-fix
Models
Cybertruck;Model 3 2017-2023;Model 3 2024+;Model S 2021+;Model X 2021+;Model Y;Model Y 2025+;Semitruck