GTW_w020_DIRversionMismatch
Description
The vehicle gateway (GTW) detects the rear drive inverter (DIR) electronic control unit (ECU) is running a firmware version that may not be compatible with the firmware installed on the rest of the vehicle.
Condition
The GTW detects the DIR running a different firmware version than expected.
Clear Condition
The GTW no longer detects the DIR running a different firmware version than expected.
Potential Impact
Vehicle is unable to drive until the firmware version mismatch is resolved, to make sure rear drive unit functionality is not limited or unavailable due to firmware. Inability to use waste heat to supplement high voltage battery heating may make charging at colder temperatures limited or unavailable.
Customer Facing Message 1
Incompatible drive system software detected
Customer Facing Message 2
Schedule service - Unable to drive until updated
Audiences
customer;service-fix
Models
Cybertruck;Model 3 2017-2023;Model 3 2024+;Model S 2021+;Model X 2021+;Model Y;Model Y 2025+