GTW_w019_CPversionMismatch
Description
The vehicle gateway (GTW) detects the Charge Port (CP) electronic control unit (ECU) is running a firmware version that may not be compatible with the firmware installed on the rest of the vehicle.
Condition
The GTW detects the CP ECU running a different firmware version than expected.
Clear Condition
The GTW no longer detects the CP ECU running a different firmware version than expected.
Potential Impact
Vehicle is unable to drive or charge until the firmware version mismatch is resolved, to make sure charge port functionality is not limited or unavailable due to firmware.
Customer Facing Message 1
Incompatible drive system software detected
Customer Facing Message 2
Schedule service - Unable to drive until updated
Audiences
customer;service-fix
Models
Cybertruck;Model 3 2017-2023;Model 3 2024+;Model S 2021+;Model X 2021+;Model Y;Model Y 2025+;Semitruck