Alert Details

GTW_w015_DIFversionMismatch

Description

The vehicle gateway (GTW) detects the front drive inverter (DIF) electronic control unit (ECU) is running a firmware version that may not be compatible with the firmware installed on the rest of the vehicle.

Condition

The GTW detects the DIF running a different firmware version than expected.

Clear Condition

The GTW no longer detects the DIF running a different firmware version than expected.

Potential Impact

Vehicle is unable to drive until the firmware version mismatch is resolved, to make sure front drive unit functionality is not limited or unavailable due to firmware. Inability to use waste heat to supplement high voltage battery heating may make charging at colder temperatures limited or unavailable.

Customer Facing Message 1

Incompatible drive system software detected

Customer Facing Message 2

Schedule service - Unable to drive until updated

Audiences

customer;service-fix

Models

Cybertruck;Model 3 2017-2023;Model 3 2024+;Model S 2021+;Model X 2021+;Model Y;Model Y 2025+