Alert Details

FC_w287_GB_vehConnUnlocked

Description

The vehicle is unable to GB (China) DC fast charge (FC) because the FC electronic control unit (ECU) detects that the vehicle connector latch state is unlocked.

Condition

The charge port reports unlocked state when it is expected to be locked.

Clear Condition

The charge port reports locked state, or the charge cable is disconnected.

Potential Impact

DC fast charging is unavailable.

Customer Facing Message 1

Charging adapter fault

Customer Facing Message 2

Unplug and retry

Audiences

customer;service

Models

Model S 2012-2020;Model X 2015-2020