Alert Details

FC_w166_CA_vehConnUnlocked

Description

The vehicle is unable to CHAdeMO DC fast charge because the fast charge (FC) electronic control unit (ECU) detects that the charge port is unlocked when it is expected to be locked.

Condition

The charge port reports an unlocked state when it is expected to be locked.

Clear Condition

The charge port reports a locked state, or the charge cable is disconnected.

Potential Impact

DC fast charging is unavailable.

Customer Facing Message 1

Unable to charge with CHAdeMO adapter

Customer Facing Message 2

Unplug adapter from station and retry

Audiences

customer;service

Models

Model S 2012-2020;Model X 2015-2020