Alert Details

FC_a264_GB_timeoutCHM

Description

The Fast Charge (FC) Electronic Control Unit (ECU) has detected the GuoBiao (GB) adapter was unable to receive Charger Handshaking Mode (CHM) messages from Electric Vehicle Supply Equipment (EVSE) within 5 seconds. Message timeouts may result in the charging session not starting.

Condition

GB adapter does not receive CHM messages from EVSE within the expected 5 second time frame, resulting in a timeout condition.

Clear Condition

Unplug charge handle.

Potential Impact

Charging session may not start.

Customer Facing Message 1

Not Available

Customer Facing Message 2

Not Available

Audiences

service

Models

Cybertruck;Model 3 2017-2023;Model 3 2024+;Model S 2021+;Model X 2021+;Model Y;Model Y 2025+