Alert Details

FC_a258_GB_evseMia

Description

The vehicle is unable to begin GB (China) DC fast charging because the fast charge (FC) electronic control unit (ECU) detects that the electric vehicle supply equipment (EVSE) is unavailable (MIA).

Condition

The FC ECU does not receive the expected CAN messages from the EVSE within a certain time frame.

Clear Condition

The FC ECU receives the expected controller area network (CAN) messages from the EVSE.

Potential Impact

DC fast charging is unavailable.

Customer Facing Message 1

Charging adapter fault

Customer Facing Message 2

Unplug and retry

Audiences

customer;service

Models

Cybertruck;Model 3 2017-2023;Model 3 2024+;Model S 2021+;Model X 2021+;Model Y;Model Y 2025+