Alert Details

FC_a140_CA_bmsIncompatible

Description

The vehicle is unable to CHAdeMO DC fast charge (FC) because the battery management system (BMS) reports an incompatible protocol version.

Condition

The FC ECU detects that the BMS protocol version is not compatible with the CHAdeMO EVSE.

Clear Condition

The FC electronic control unit (ECU) detects that the BMS protocol version is compatible with the CHAdeMO electric vehicle supply equipment (EVSE), or the charge cable is disconnected.

Potential Impact

DC fast charging is unavailable.

Customer Facing Message 1

Unable to charge with CHAdeMO adapter

Customer Facing Message 2

Vehicle software update required

Audiences

customer;service

Models

Cybertruck;Model 3 2017-2023;Model 3 2024+;Model S 2021+;Model X 2021+;Model Y;Model Y 2025+