Alert Details

DI_a024_holdNForNeutral

Description

This alert tells the user how to enter Neutral (N) when the drive interface (DI) electronic control unit (ECU) detects that the stalk is in N position for less than the required time of 1 second, causing a N drive mode request to not complete. The user must hold the stalk in the first detent to enter N.

Condition

Stalk is detected in N position (first detent) for less than 1 second, causing a Neutral (N) drive mode request to not complete.

Clear Condition

None. This alert clears automatically after 5 seconds.

Potential Impact

No impact on vehicle function. This alert is intended to help the user enter N. User may be experiencing difficulty entering Neutral when the alert is set.

Customer Facing Message 1

Hold N for Neutral

Customer Facing Message 2

Hold gear stalk in first detent to enter Neutral

Audiences

customer;service

Models

Model 3 2017-2023;Model 3 2024+;Model Y;Model Y 2025+