MyTeslaMate
CP family

CP_w103_proximityPeDisconnected

Charge port requires service

What does the CP_w103_proximityPeDisconnected alert mean?

The charge port (CP) electronic control unit (ECU) detects that the protective earth connection may be missing.

What you'll see in your Tesla

  • Charge port requires service
  • Charging may be unavailable

What triggers it

The CP ECU detects proximity voltage greater than 4.75V for more than 100ms.

When it clears

The CP ECU detects proximity voltage in the disconnected range for more than 200ms.

Potential impact

Charging does not start.

Affected models

Model S 2012-2020 Model X 2015-2020

Track your Tesla's alerts automatically

Alerts like this reach MyTeslaMate through your car's Tesla telemetry API. MyTeslaMate logs every alert your Tesla reports and turns it into readable history and real-time notifications — hosted TeslaMate with no server to run.