CP_w092_modemAppLoadFailed
Description
The Power Line Communication (PLC) modem application for the Charge Port (CP) electronic control unit (ECU) does not load after a maximum number of automatic retries. DC fast charging will be unavailable at Combined Charging System (CCS) charge stations.
Condition
The Power Line Communication (PLC) modem application does not load after multiple consecutive attempts / maximum number of retries.
Clear Condition
The Power Line Communication (PLC) modem application loads successfully, or the vehicle enters drive state.
Potential Impact
DC fast charging will be unavailable at Combined Charging System (CCS) charge stations.
Customer Facing Message 1
Not Available
Customer Facing Message 2
Not Available
Audiences
customer;service-fix
Models
Model S 2012-2020;Model X 2015-2020