Alert Details

CP_w046_lostCommsEVSE

Description

Vehicle unexpectedly lost digital communications with offboard charging equipment. Charging may be interrupted.

Condition

Any message required to control a charge session via digital communications goes missing unexpectedly.

Clear Condition

The charge port (CP) detects a valid line charge pilot signal, the charge cable is unplugged, or the charge port attempts to re-establish digital communications.

Potential Impact

Charging may be interrupted unexpectedly.

Customer Facing Message 1

Not Available

Customer Facing Message 2

Not Available

Audiences

customer;service

Models

Model S 2012-2020;Model X 2015-2020