Alert Details

CP_w044_lostCommsHVP

Description

The charge port (CP) electronic control unit (ECU) loses communication with the high voltage processor (HVP).

Condition

The CP ECU does not receive all of the expected controller area network (CAN) messages from the HVP.

Clear Condition

The CP ECU receives all of the expected controller area network (CAN) messages from the HVP.

Potential Impact

Charging does not start.

Customer Facing Message 1

Not Available

Customer Facing Message 2

Not Available

Audiences

customer;service

Models

Model S 2012-2020;Model X 2015-2020