MyTeslaMate
CP family

CP_w037_latchNotEngaged

Not Available

What does the CP_w037_latchNotEngaged alert mean?

The charge port (CP) latch is expected to be engaged but is not engaged. AC charge rate may be reduced, and DC charging may be unavailable.

What you'll see in your Tesla

  • Not Available

What triggers it

The charge port (CP) latch position sensor indicates the latch is disengaged, either after the charge port has attempted to engage the latch or when the latch is already expected to be engaged.

When it clears

The charge port (CP) latch engages.

Potential impact

The charge port (CP) latch may not engage as expected. AC charge rate may be reduced, and DC charging may be unavailable.

Affected models

Model S 2012-2020 Model X 2015-2020

Track your Tesla's alerts automatically

Alerts like this reach MyTeslaMate through your car's Tesla telemetry API. MyTeslaMate logs every alert your Tesla reports and turns it into readable history and real-time notifications — hosted TeslaMate with no server to run.