Alert Details

CP_a185_pncAuthRejection

Description

The charging station reports a payment authorization failure.

Condition

The charging station reports a payment authorization failure.

Clear Condition

The Charge Port handle is disconnected from the vehicle.

Potential Impact

Charging may stop and not restart.

Customer Facing Message 1

Charging station payment error

Customer Facing Message 2

Reinsert cable or try another payment method

Audiences

customer

Models

Cybertruck;Model 3 2017-2023;Model 3 2024+;Model S 2021+;Model X 2021+;Model Y;Model Y 2025+;Semitruck