CP_a164_latchRedisengageRequested
Description
The charge port (CP) receives multiple consecutive user requests to disengage the CP latch and still detects a charge cable connected, possibly indicating a condition affecting latch functionality. Using the charge port manual release cable may be required.
Condition
The CP detects a charge cable connected after receiving multiple consecutive user requests to disengage the CP latch.
Clear Condition
The CP detects the charge cable is removed, or 30 seconds elapse.
Potential Impact
Using the charge port manual release cable may be required to remove the charge cable.
Customer Facing Message 1
Charge handle still detected after unlatch request
Customer Facing Message 2
Use charge port manual release cable if needed
Audiences
customer;service
Models
Cybertruck;Model 3 2017-2023;Model 3 2024+;Model S 2021+;Model X 2021+;Model Y;Model Y 2025+;Semitruck