Alert Details

CP_a163_coverOpenDcChgBlocked

Description

DC charging is unavailable because the charge port (CP) electronic control unit (ECU) has detected that the high voltage (HV) back cover and/or CP AC charging connector are not present on the back of the CP inlet.

Condition

The CP ECU detects the HV back cover and/or charge port AC charging connector are not present.

Clear Condition

The CP ECU detects the HV back cover and AC charging connector are present.

Potential Impact

DC charging will be unavailable.

Customer Facing Message 1

DC Fast Charging unavailable - OK to AC charge

Customer Facing Message 2

Service required to restore DC Fast Charging

Audiences

customer;service-fix

Models

Cybertruck;Model 3 2017-2023;Model 3 2024+;Model S 2021+;Model X 2021+;Model Y;Model Y 2025+;Semitruck