Alert Details

CP_a155_hallPresenceRationality

Description

The charge port (CP) electronic control unit (ECU) is reading irrational values from the CP door hall effect sensor located in the CP door, which may prevent the CP door from opening when pressed.

Condition

The CP ECU detects irrational values from the hall effect sensor in the CP door that are outside of the expected range.

Clear Condition

The CP ECU no longer detects irrational values from the hall effect sensor as they are within the expected range.

Potential Impact

The CP door may not open when it is pressed.

Customer Facing Message 1

Not Available

Customer Facing Message 2

Not Available

Audiences

service

Models

Cybertruck;Model 3 2017-2023;Model 3 2024+;Model S 2021+;Model X 2021+;Model Y;Model Y 2025+;Semitruck