Alert Details

CP_a142_gbdcScConnFault

Description

A GB (Charging standard used in China) DC Supercharger reports an issue with the connector.

Condition

The GB DC Supercharger reports via the communication channel that it has detected an issue with the connector.

Clear Condition

The GB DC handle is disconnected.

Potential Impact

GB DC charging does not start or is interrupted.

Customer Facing Message 1

Unable to charge - Supercharger reports an error

Customer Facing Message 2

Unplug and retry / Try a different charging stall

Audiences

customer;service

Models

Cybertruck;Model 3 2017-2023;Model 3 2024+;Model S 2021+;Model X 2021+;Model Y;Model Y 2025+;Semitruck