Alert Details

CP_a140_superchargerFaulted

Description

A Supercharger post communicating over single wire controller area network (SWCAN) reports that it has encountered an issue.

Condition

The Supercharger reports via SWCAN that it has entered the faulted state.

Clear Condition

The Supercharger post reports via SWCAN that it is no longer in the faulted state, or the cable is disconnected.

Potential Impact

Charging does not start or is interrupted.

Customer Facing Message 1

Unable to charge - Supercharger reports an error

Customer Facing Message 2

Unplug and retry / Try a different charging stall

Audiences

customer;service

Models

Cybertruck;Model 3 2017-2023;Model 3 2024+;Model S 2021+;Model X 2021+;Model Y;Model Y 2025+;Semitruck