Alert Details

CP_a084_proxPeDisconnected_gb

Description

The charge port (CP) electronic control unit (ECU) detects that the GB DC or AC protective earth (PE) busbar is missing.

Condition

The CP ECU detects that GB AC proximity voltage is greater than 4.75V for more than 100ms.

Clear Condition

The CP ECU detects that proximity voltages for both the GB AC and GB DC inlets are within the nominal cable disconnected range for more than 200ms.

Potential Impact

GB DC charging does not start.

Customer Facing Message 1

Unable to DC Fast Charge / Supercharge

Customer Facing Message 2

Try AC Charging - Charge port requires service

Audiences

customer;service-fix

Models

Cybertruck;Model 3 2017-2023;Model 3 2024+;Model S 2021+;Model X 2021+;Model Y;Model Y 2025+;Semitruck