CP_a079_cableNotSecuredCold
Description
The charge port (CP) electronic control unit (ECU) detects that the charge cable latch is disengaged when it is expected to be engaged, and may be frozen.
Condition
The CP ECU detects that the CP latch is not engaged after the latch is driven engaged and cold weather mode active.
Clear Condition
The CP ECU detects that the CP latch is engaged.
Potential Impact
The CP latch is frozen in the disengaged state, and as a result AC charging is limited and DC charging does not start.
Customer Facing Message 1
Charge rate reduced - Charge port may be frozen
Customer Facing Message 2
Try using Defrost Car button in Mobile App
Audiences
customer;service
Models
Cybertruck;Model 3 2017-2023;Model 3 2024+;Model S 2021+;Model X 2021+;Model Y;Model Y 2025+;Semitruck